Your privacy is important to us, This Privacy Statement provides guidance and information to cleverlink customers regarding the processing of personal data by Alaa Al Hasan.
cleverlink ("us", "we" or "our") is committed to protecting and respecting your privacy. This Statement together with the Term and Conditions and Cookies Policy and the documents referred to in them sets out the basis on which any personal data we collect from you or that you provide to us (“Data”) will be processed by us. Please read this Privacy Statement carefully to understand our treatment and use of Data.
In this Privacy Statement, references to “you” means the person whose personal information we collect, use and process.
We will use your personal data only for the purposes and in the manner set forth below, which describes the steps we take to ensure the processing of your personal data is in compliance with the Data Protection Acts 1988 and 2003 and any subsequent data protection and privacy legislation (the “Acts”), European Union Law including the General Data Protection Regulation (the “GDPR”) and any subsequent amendments (together the “Data Protection Legislation”).
If you do not agree with or are not comfortable with any aspect of this Privacy Statement, your only remedy is to not become a customer of cleverlink.
We seek to maintain the privacy, accuracy, and confidentiality of personal information (including your personal data) that we collect and use concerning our customers.
Identity of the controller of personal information
For the purposes of the Data Protection Legislation, the Data Controller is Alaa AL Hasan.
Owner contact email: firstname.lastname@example.org
Types of Data collected
Among the types of Personal Data that cleverlink collects, by itself or through third parties, there are: email address; Usage Data; Cookies.
We collect information about you directly through your use of our Site and Services. All visitors to our Site may browse without using our Services, however, to make most use of our Services you must provide certain information which includes the following:
Information Provided by You Directly
Common Identifiers, being your first and/or last name and initials; Login information, in particular your email address; Contact information, including email address and phone number; Financial Information, including your credit card details, but not your CVV number.
Information We Collect Automatically
We automatically collect information about your use of our Site and Services through cookies or other tracking technologies: your domain name; your device ID; your browser type and operating system; web pages you view; links you click; your IP address; the length of time you visit our Site and/or use our Services; and the referring URL, or the webpage that led you to our Site. We may combine information automatically collected with other information that we have collected about you. Please see the section “Cookies and Other Tracking Mechanisms” below for more information.
all Data requested by cleverlink is mandatory and failure to provide this Data may make it impossible for cleverlink to provide its services. In cases where cleverlink specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users are responsible for any third-party Personal Data obtained, published or shared through cleverlink and confirm that they have the third party's consent to provide the Data to the Owner.
Mode and place of processing the Data
Methods of processing
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of cleverlink (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
The purposes of processing
The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Handling payments, Hosting and backend infrastructure, Managing contacts and sending messages, Registration and authentication, Tag Management, Analytics, Heat mapping and session recording, Infrastructure monitoring, Remarketing and behavioral targeting, User database management, Interaction with support and feedback platforms, Displaying content from external platforms, SPAM protection and Marketing.
Cookies and advertising network
Facebook Visitor Action Pixel
We use the “visitor action pixels” from Facebook on our website.
This allows user behavior to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, which is why we are informing you, based on our knowledge of the situation. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy https://www.facebook.com/about/privacy/. You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes.
Facebook is certified under the Privacy Shield Agreement and thus guarantees compliance with European data protection legislation .
We use our service in seorush.net to analyze our website visitors. The information generated by the cookie about the use of the online product or service by users is generally transferred to a seorush.net server in Germany and stored there. seorush.net will use this information on our behalf to evaluate the use of our online products and services by users, to compile reports on the activities within these online products and services, and to provide us with further services associated with the use of these online products and services and the use of the internet.
Customer Surveys. We may periodically conduct customer surveys. Participation in our customer surveys is voluntary. However, we encourage our users to participate in these surveys because they provide us with important information that helps us improve the types of services we offer and how we provide them to you. Your personal information, if provided, will remain confidential, even if the survey is conducted by a third party service provider on our behalf.
Personal Information. The information we collect is used for billing and to provide service and support to our customers. We may study this information to determine our customers’ needs and to promote certain products and services or additional support. We may also generate non-identifying and aggregate profiles from information that our customers provide during registration (such as the total number of customers in a given category). This aggregated and non-identifying information may be used to promote advertisements that appear on our website and in connection with our services and
To do a better job of advertising and marketing our Services (our use of your information to do this is performed with your consent where required by applicable law) and To advertise and market third party products and services (such advertisement is only performed with your permission where your consent is required by applicable law).
Payment information that you provide to us, including credit card data, will only be used to facilitate payment for our products and services.
We also use the information we receive in aggregated and anonymized formats to produce reports on trends and statistics, such as mobile search trends, email open rates by industry, campaign best practices or the number of users that have been exposed to, or clicked on, our websites or evaluated or purchased our products and services.
We take reasonable precautions to prevent unauthorized access to your information. Accordingly, we may require you to provide additional forms of identity should you wish to obtain information about your account details. cleverlink may also use the information you provide to email cleverlink's monthly newsletter to the primary contact e-mail on file, or to contact you about other products or services that we think may be of interest(such advertisement is only performed with your permission where your consent is required by applicable law).
Log Files. We use IP addresses to analyze trends, administer our site and servers, track access, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. However, it is possible that personal information about a customer may be included in the log files due to the normal functions of IP addresses and Web browsing.
Individuals located in the EEA may have additional statutory rights available to them with respect to their personal information, including the right to access your personal information, have it erased, have it corrected, or object to or restrict processing. If you would like to make such a request, please email email@example.com and we will respond within thirty (30) days. cleverlink will need to verify that the individual is inquiring about his/her own information before we can assist with the request.
Opt Out. By default, customers will receive invoices, any system updates, cleverlink newsletters, and other mailings. Customers are able to opt out of newsletters and mailings by using the unsubscribe link in any promotional email or as otherwise provided in the communication. Please note that customers may not opt out of receiving important system notifications or emails about their accounts.
Correcting/Updating Personal Information. If a customer’s information changes, or if a customer no longer desires our services, we will endeavor to provide a way to correct, update or remove that customer’s personal data in our records.by emailing us at firstname.lastname@example.org.
cleverlink uses technical security measures to prevent the loss, misuse, alternation or unauthorized disclosure of information under our control. cleverlink uses security measures including and not limited to: physical, electronic and managerial procedures to safeguard and secure the information we collect online. All sensitive information is collected on a secure server. When we ask customers or users to provide financial information (such as a credit card number) that data is protected using Secure Sockets Layer (“SSL”) technology.